Terms of Service
Effective Date: 17/september/2025
These Terms of Service (“Terms”) govern your use of the website, products, and services offered by Vatavaran Farms (“Vatavaran”, “we”, “us”, or “our”). By accessing or using our website (vatavaranfarms.com) or placing an order, you agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and any other relevant policy. If you do not agree to these Terms, please do not use our website or services.
1. Eligibility & Account
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You must be at least 18 years old, or of legal age in your jurisdiction, to use our services.
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You agree to provide accurate, current, and complete information when creating an account, placing an order, or otherwise interacting with our site.
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You are responsible for maintaining the confidentiality of your account password and for any activity under your account.
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We reserve the right to refuse or terminate access to our services, or to close accounts, if we believe that you have breached any of these Terms.
2. Products, Orders & Availability
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All products shown on the website (e.g. ghee: A2 Gir Cow Ghee, A2 Desi Cow Ghee, Buffalo Ghee etc.) are subject to availability. We may limit quantities or refuse orders at our discretion. (Based on current offerings on the site.) Vatavaran
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We try to ensure that product descriptions (including weight, volume, ingredients, images, nutritional info) are accurate. However, we do not guarantee that the display (e.g. color, packaging) will exactly match what you receive.
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Prices are shown in Indian Rupees (INR), and all payments must be made in INR unless otherwise specified. Prices are liable to change without prior notice.
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Special offers, discounts, or sales may have conditions (like limited duration, minimum purchase, or limited stock) and may be withdrawn at any time.
3. Payment & Billing
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When you place an order, you agree to pay the listed price plus applicable taxes, shipping, and any applicable fees.
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We accept payment methods as listed on the website. By submitting payment, you represent that the payment method is yours or you are authorized to use it.
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If payment is not successfully completed, we may cancel your order.
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Any billing or pricing errors will be corrected as soon as discovered. We retain the right to cancel or refuse orders affected by such errors.
4. Shipping & Delivery
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Shipping and delivery terms (including delivery time estimates, costs, geographical reach) will be as specified in our Shipping Policy.
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Risk of loss or damage of products passes to you upon delivery to the carrier. Once items leave our facility, we are not responsible for delays or damages in transit, unless explicitly covered.
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If you find the delivered product damaged or missing, notify us promptly (as per our Refund or Contact policies) so we may help you remedy the issue.
5. Refunds, Returns & Exchanges
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Our Refund and Return Policy governs returns, refunds, and exchanges. We try to ensure customer satisfaction, but certain products (e.g. perishable, sealed, or opened food items) may not be eligible for return or refund.
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Products must be returned in original condition, with all packaging, seals, and labels intact unless the item was received defective or damaged.
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Refunds (if approved) will be made via the original payment method, less any shipping or handling charges if applicable. Timing of refunds depends on your bank or payment provider.
6. User Conduct & Prohibited Uses
You agree not to use the website or our services for:
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any illegal or fraudulent activity;
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infringing the intellectual property rights of others;
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uploading or transmitting harmful code (viruses, malware);
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spamming, phishing, or misusing communication channels;
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impersonating someone else or misrepresenting your affiliation;
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interfering with the secure operation of the site.
Violation of these may lead to immediate suspension or termination of access, and legal action if warranted.
7. Intellectual Property
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We (or our licensors) own all rights to the content on the site: logos, images, product names, descriptions, designs, text, graphics, and software.
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You may view or print content for personal, non-commercial use only. Any other use (e.g. reproduction, distribution, modification, resale) is prohibited without our express written permission.
8. Disclaimer & Limitation of Liability
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The website, products, and services are provided “as is”, with all faults, and “as available”. We make no warranties, express or implied, about the quality, fitness for a particular purpose, or non-infringement of the products.
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We do not guarantee the uninterrupted operation of the site, that it will be error-free, or free of viruses or other harmful components.
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To the fullest extent permitted by law, Vatavaran Farms is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the site or the products.
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Our aggregate liability under these Terms will be limited to the amount you have paid us for the product(s) in question.
9. Indemnification
You agree to defend, indemnify, and hold harmless Vatavaran Farms, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of:
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your misuse of the site or violation of these Terms;
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your infringement of any third-party rights;
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your breach of any representation or warranty you made.
10. Termination
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We may terminate or suspend your access, without notice, for any violation of these Terms or if we believe your behavior poses risk to us or other users.
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You may also stop using the Service at any time.
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Even after termination, certain clauses (e.g. indemnification, limitation of liability, intellectual property) will continue to apply.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts in [your jurisdiction, e.g. relevant city / state in India].
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. When we post changes, the effective date will be updated. Continued use of the site or purchase of any product after changes are posted will mean you accept those changes.